Card Users FAQ
- How to send rewards to another user?
- How do I top up my Metro card with my Extraordinary account?
- How do I top up my Bee Card with my Extraordinary account?
- How do I top up my AT Hop card with my Extraordinary account?
- Does the HOP card $50 cap apply when I use the Extraordinary card?
- How do I top up my Snapper Card with my Extraordinary account?
- How do I know which allowance (account) the money will be deducted from?
- How can I update my personal details on my account?
- What happens if I leave my employer?
- Can I use my Extraordinary card for online purchases?
- Are there any fees associated with using the Extraordinary card?
- How do I contact you if I need help?
- Both my old employer and my new employer offer Extraordinary. Will I need a new card?
- My balance is zero, is my card still useful or can I throw it away?
- How do I find out when my current balance expires?
- What happens if I don't spend the available balance within a given year?
- How do I block and unblock my Extraordinary card?
- Can I get a refund processed to my Extraordinary card?
- How can I give my feedback?