How do I block and unblock my Extraordinary card?

You can unblock your Extraordinary card directly through your Extraordinary account.

• Login to your Extraordinary account

• Once logged in, locate the section for card management at the bottom of the page.

• Select the option to block or unblock your card. Follow the prompts or instructions provided to confirm and complete the process.

Alternatively, you can contact the Health & Wellbeing representative of your organisation, who looks after the HealthNow account for your organisation and they can block or unblock the card on your behalf.

If you have any questions about using your Extraordinary card, please contact our support team here or get in touch with us via live chat at the bottom of this page.