Can I contact Extraordinary if I experience a transaction decline?

Our customer support office hours are from 9am to 5pm, Monday to Friday. If you experience a transaction decline outside of these hours, our team will do their best to respond to your inquiries via live chat as promptly as possible once regular office hours resume.

For urgent matters during office hours, please feel free to contact us through the live chat function on the HealthNow app or website. We are committed to resolving any issues and ensuring a smooth experience for our users.

You can also reach us via email at support@extraordinarypay.com